Last updated:
This Shipping Policy traces a Blnzk phone-stand order from checkout review through structure-aware packing, carrier handoff, tracking, and delivery support. The store currently serves customers in Singapore, and checkout amounts are displayed in USD.
Before packing, the ordered SKU is matched to its support method. Staff distinguish a folding base, a magnetic round-base model, and a long clamp-mounted holder by color, dimensions, joints, cradle or magnetic face, and listed accessories.
TRANSIT, HANDLING & ORDER CUT-OFF TIME
- Order Cut-Off Time: 2:00 PM (GMT+08:00) Singapore Standard Time (Singapore).
- Handling Time / Processing Time: 1-3 Business Days, Monday-Friday, after payment is successfully authorized through Shopify Payments.
- Transit Time: 7-13 Business Days, Monday-Friday, after the order has been processed and handed to the carrier.
- Total Estimated Delivery Time: 8-16 Business Days, including order processing and transit.
Payment authorization starts the handling workflow but does not convert weekends or public holidays into processing days. An incomplete delivery address, unusual quantity, or payment-review question can pause dispatch until the relevant order detail is resolved.
The outbound check confirms the phone-stand SKU, color, support structure, adjustment points, and every listed accessory before the carton is sealed. A weighted base or clamp is isolated from a cradle, magnetic face, hinge, and flexible arm with right-sized protective material; a gooseneck is curved loosely rather than sharply kinked. The final review checks that the parcel is closed securely and that the delivery label is readable before carrier handoff.
SHIPPING COST
We are pleased to offer Free Shipping on all orders within Singapore. No minimum purchase required. Standard shipping is provided at a cost of $0.00 USD for eligible orders, and the checkout Shipping field should display $0.00 USD for standard delivery.
DELIVERY AREA
Currently, we only ship to addresses within Singapore. We do not ship to international destinations, P.O. Boxes, or military addresses (APO/FPO).
Enter a complete Singapore delivery address, including unit number and postal code where applicable. A correction requested before dispatch may be possible, but carrier routing usually prevents guaranteed address changes after the parcel has been accepted.
SHIPPING METHODS & COURIERS
Depending on parcel size, destination, and service availability, orders may be delivered by SingPost, Ninja Van, J&T Express, DHL, or another carrier operating in Singapore. The assigned carrier and tracking details are shown in the shipping confirmation email.
When several stand formats are ordered together, separate parcels may be used to prevent a weighted base or clamp from pressing against a hinge, magnetic face, or flexible arm. Each parcel receives its own tracking details without an additional standard-shipping charge solely because of the split.
ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing the assigned carrier and tracking number. Use that tracking link or enter the number on the carrier's official website to review the latest available shipment status.
A tracking record may remain unchanged between depot scans. If the stated estimate has passed, send the order number and delivery address so support can check the assigned carrier record and confirm the next reasonable step. Contact support@blnzk.shop for shipment support.
CONTACT
For shipping questions, contact Blnzk support at support@blnzk.shop or +1 (636) 541-9956. Support hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore).